Benefits of Live Receptionist Services

Technology has taken over. It has affected the way we communicate, how we retrieve information, how we view entertainment, how we purchase things, and what type of jobs are available. It has made us more busy at all hours of the day. Everything is instant and easily accessible. It may have taken away some jobs, but it has made life much easier for business owners. Who needs to wait ten minutes for a taxi? Call a Lyft or an Uber. Why call for delivery when there are applications to track your order? Why wait in line at the movie theater when Fandango has an app? Why go all the way to the bank when you can take a photo to deposit your check through your bank’s app? Gone are the days of printing out directions from Mapquest, and gone are the days of trips to Blockbuster. In the midst of all this, human interaction is still important. Customer service is still important. Perhaps as a business owner, or even as a staff member at a start up, you do not have the time to answer all incoming calls. You are worrying about overseeing endless factors as a business owner. And, if you work for a start up, you’re most definitely wearing multiple hats. Live receptionist services are available to save the day.

One huge reason a live receptionist may be helpful is it improves productivity. There are days when calls keep coming in. It takes away from your day and interrupts your train of thought. Usually calls require follow-up emails or contacting another person. Everything is completed for that phone call but that interruption took you out of your zone.. You’re back at your computer thinking, “Where was I?” Hours can be spent on taking phone calls alone. Opportunities may be missed too if someone is not manning the phone every second of the day. Unfortunately, not everyone leaves voicemails. Having a live receptionist saves you so much time and maintains a sense of peace.

What does your voice mailbox machine sounds like? Even if you do have a nice, clear message, it is unsatisfactory as a customer to be sent to voicemail. With everyone communicating online, calls are usually for more demanding topics. Having all calls answered makes the person on the other end feel cared for. It also gives you a more professional image. Many opt out of getting a receptionist at the business location simply because of the cost. However, D.C. Denison provided an interesting take in his article, “Some start-ups forgo receptionists.” In the article, he mentioned Vince Pan, an architect for Analogue Studio in South Boston, explains that start-ups do not want to look like they are wasting money. Paul English, Kayak‘s chief technology officer and cofounder, believes receptionists make the organization seem too formal. An interesting statistic also mentioned in the article: “According to the US Department of Labor’s Bureau of Labor Statistics, overall employment for receptionists will increase 24 percent between 2010 and 2020.”

Today there are numerous live receptionist services to choose from, such as DaVinci, Cloud VO, VoiceNation, eVoice, and Call Ruby, to name a few. In past blogs I have mentioned the continuous growth of new features of SphereMail and this is a testament to that. Now not only are you able to receive mail services and phone numbers through SphereMail, but you may also purchase a live receptionist plan too! Enjoy the peace of mind of having a professional answer your phone calls with your customized greeting, forward calls for you, and answer standard questions regarding your company. They can even make outbound calls and schedule appointments for you. It is a great addition to the many services SphereMail provides.

10 Inspirational Quotes From Successful Entrepreneurs

First off, sending all those affected by Hurricane Irma our best wishes. To uplift our reader’s spirits, here are ten inspirational quotes and how they may relate to our careers, our aspirations, and our lives.

1. “Passion is energy. Feel the power that comes from focusing on what excites you.” – Oprah Winfrey

Some look at entrepreneurs and think they’re crazy. They wonder, “How in the world is he/she constantly working and getting little to no sleep? How is this person able to travel so often and show up with the most energy in the room?” When you believe in something and want it badly, that alone is the fuel to keep you energized. Reminding yourself of that is the equivalent of you pumping that fuel.

2. “If you want to see the true measure of a man, watch how he treats his inferiors, not his equals.” – J. K. Rowling

No one favors a self consumed person. The leaders that work as a team, and allow their staff to have an input are most successful. The myriad of ideas that stem from each unique individual creates a variety of culture to the brand, and those hired for their strengths excel more when they feel they have the creative space to. This statement is not only important when it comes to staff, but when it comes to interacting with potential clients too. Sincere, humble individuals are a delight to be around and to work with.

3. “Never take no personally. Sometimes people tell you no for a reason that has nothing to do with you. You must keep going.” – Sofia Vergara

This can apply to job searching, personal life, potential partners, and potential clients. The trick of not getting discouraged is crucial. Self confidence and confidence in your product is enough to keep you going, regardless of what is going on around you.

4. “We need to accept that we won’t always make the right decisions, that we’ll screw up royally sometimes – understanding that failure is not the opposite of success, it’s part of success.” Arianna Huffington

There are endless quotes surrounding failure. This one states failure is not the opposite of success, nor does it state that it is its equivalent. Failure is a stepping stone to success. It teaches you and guides you because the pain of failure remains in your memory.

5. “I’m hungry for knowledge. The whole thing is to learn every day, to get brighter and brighter. That’s what this world is about. You look at someone like Gandhi, and he glowed. Martin Luther King glowed. Muhammad Ali glows. I think that’s from being bright all the time, and trying to be brighter.” – Jay Z

Jay Z is describing knowledge as brightness. This is especially powerful because those that hunger for knowledge are likely to succeed. Seeing every day as an opportunity to learn keeps one humble, and is the path to greatness.

6. “Build something 100 people love, not something 1 million people kind of like.” – Brian Chesky

If you’ve ever heard the story of how Airbnb started, you would know this quote to be true. They began by just renting out their own home. People loved the idea so much that others began asking how they can get involved. Now look how many are able to be involved; all because of that one experience that people loved, not just kind of liked.

7. “I never looked at the consequences of missing a big shot… when you think about the consequences you always think of a negative result.” – Michael Jordan

This is a great example of the law of attraction. Thoughts manifest constantly and Michael Jordan is certainly a testament to the power of thoughts. He did great things in his career because of his mindset.

8. “Move fast and break things. Unless you are breaking stuff, you are not moving fast enough.” – Mark Zuckerberg

There aren’t may entrepreneurs because risk is a fear of many. People are afraid to fail. They are so afraid of the temporary struggle and pain that comes with it that they forget about the light at the end of the tunnel.

9. “I was tired and I had overworked myself and burnt myself out. So I went to Egypt by myself. When I saw what was built there, it made me understand how powerful we are, that we can create anything. And I felt like I needed to create things that were timeless too.” – Alicia Keys

Everyone, even greats, are inspired by something. It is important not to get buried in your thoughts and how great you think you can make your product. Go out and explore, gain clarity and inspiration. You’d be surprised what you will find, and how the simplest things can bring inspiration.

10. “When you’re a carpenter making a beautiful chest of drawers, you’re not going to use a piece of plywood on the back, even though it faces the wall and nobody will see it. You’ll know it’s there, so you’re going to use a beautiful piece of wood on the back. For you to sleep well at night, the aesthetic, the quality, has to be carried all the way through.” – Steve Jobs

There are so many amazing Steve Jobs quotes to choose from, but this is one not many share. He is expressing integrity and the pride he possessed for his products. The more care you invest in your product, the more faith you will have, and the more clients you will receive.