DigiMailBox Selects SphereMail’s Engine to Offer Virtual Mailbox Software as a Service

April 09, 2018

With the rise of the remote working environment, many businesses, small and large, are looking for ways to either have access to a new virtual business address or accessing and managing their postal mail digitally from anywhere.

SphereMail’s revolutionary platform enabled DigiMailBox to create their own branded solution built on top of SphereMail’s engine to operators in the retail and wholesale sector by utilizing SphereMail’s back-end engine. SphereMail’s engine performs all the communication and transnational work process; this allowed new companies rise by offering a virtual mailbox platform and its services to a wide range of customers. It enabled new emerging companies build a whole new system on top of SphereMail engine by either utilizing its API or electing  a 100% White-label product.

What made SphereMail’s platform unique is for its high quality and flexibility in offering its innovation to different businesses who are looking to offer a full, end-to-end, virtual mailbox solution to any market sector.

Interested in starting your Software as a Service to B2C and B2B Virtual Mailbox vendors? email us at info[@]SphereMail[.]co

Benefits of Live Receptionist Services

Technology has taken over. It has affected the way we communicate, how we retrieve information, how we view entertainment, how we purchase things, and what type of jobs are available. It has made us more busy at all hours of the day. Everything is instant and easily accessible. It may have taken away some jobs, but it has made life much easier for business owners. Who needs to wait ten minutes for a taxi? Call a Lyft or an Uber. Why call for delivery when there are applications to track your order? Why wait in line at the movie theater when Fandango has an app? Why go all the way to the bank when you can take a photo to deposit your check through your bank’s app? Gone are the days of printing out directions from Mapquest, and gone are the days of trips to Blockbuster. In the midst of all this, human interaction is still important. Customer service is still important. Perhaps as a business owner, or even as a staff member at a start up, you do not have the time to answer all incoming calls. You are worrying about overseeing endless factors as a business owner. And, if you work for a start up, you’re most definitely wearing multiple hats. Live receptionist services are available to save the day.

One huge reason a live receptionist may be helpful is it improves productivity. There are days when calls keep coming in. It takes away from your day and interrupts your train of thought. Usually calls require follow-up emails or contacting another person. Everything is completed for that phone call but that interruption took you out of your zone.. You’re back at your computer thinking, “Where was I?” Hours can be spent on taking phone calls alone. Opportunities may be missed too if someone is not manning the phone every second of the day. Unfortunately, not everyone leaves voicemails. Having a live receptionist saves you so much time and maintains a sense of peace.

What does your voice mailbox machine sounds like? Even if you do have a nice, clear message, it is unsatisfactory as a customer to be sent to voicemail. With everyone communicating online, calls are usually for more demanding topics. Having all calls answered makes the person on the other end feel cared for. It also gives you a more professional image. Many opt out of getting a receptionist at the business location simply because of the cost. However, D.C. Denison provided an interesting take in his article, “Some start-ups forgo receptionists.” In the article, he mentioned Vince Pan, an architect for Analogue Studio in South Boston, explains that start-ups do not want to look like they are wasting money. Paul English, Kayak‘s chief technology officer and cofounder, believes receptionists make the organization seem too formal. An interesting statistic also mentioned in the article: “According to the US Department of Labor’s Bureau of Labor Statistics, overall employment for receptionists will increase 24 percent between 2010 and 2020.”

Today there are numerous live receptionist services to choose from, such as DaVinci, Cloud VO, VoiceNation, eVoice, and Call Ruby, to name a few. In past blogs I have mentioned the continuous growth of new features of SphereMail and this is a testament to that. Now not only are you able to receive mail services and phone numbers through SphereMail, but you may also purchase a live receptionist plan too! Enjoy the peace of mind of having a professional answer your phone calls with your customized greeting, forward calls for you, and answer standard questions regarding your company. They can even make outbound calls and schedule appointments for you. It is a great addition to the many services SphereMail provides.

Streamline Healthcare Solutions Selects SphereMail Solution For Their Day to Day Mail Operation

Streamline Healthcare Solutions delivers web-based software for healthcare organizations to provide and coordinate all service delivery processes. Streamline has been offering software in the health and human services marketplace for over 14 years.” How does a healthcare based software and a mail based software work together? By going for it and seeing how the two can benefit one another.

SphereMail loves working with coworking spaces, shipping stores, and our own entrepreneurs out of our own coworking office too. In our Why Choose a Virtual Office blog, you will get a clear understanding as to why we enjoy helping others succeed in this form. It’s great to ease the hassle of spreadsheets and personally sending emails. Our automated system with constant progressive features is a great organizational tool for those receiving and managing mail.

With a smaller company, it is a bit easier to do without a mail management software. However, the larger your company grows, the more of a burden it becomes to have to manually go through mail. Manually organizing mail can be demanding, a waste of space, and a waste of time. All of which you cannot be risking when you have a large business to run. Keeping organized with mail also protects the security of recipients and provides more productivity. Especially in the case of a business with multiple offices, it is extremely helpful to have an online platform to view mail.

About Streamline Healthcare: Streamline Healthcare Solutions combines inpatient, outpatient, residential, community-based, primary care, E-Prescribing, and provider/payer management all into one platform. Their Electronic Health Record is fully browser-based, meaning no applets, plug-ins, or middleware. Other features include full billing system for Medicaid, Medicare, grants, capitated and commercial plans. Dashboards and alert systems are present in the system too for internal communication. Just a few of these features mentioned shows how their well thought out technology makes a great difference in their customer’s businesses, while improving the quality of care.

By Dani Carrillo